Gateway NV59 with a Broken DC Jack

Gateway NV59 dc jack repair

The gateway NV Series laptops are very common ones we see in our shop.  Now that gateway is owned by Acer they use the problematic six pin, 1.65mm dc jack Acer has been using for years.  The center voltage pin is very small and any hard use or slight stress can cause the jack to physically break like the picture shows.
The NV59 needs to be completely taken apart to the motherboard to access the dc plug.  It needs to be properly de-soldered and a new power jack installed.  If you don't have a good soldering iron this repair isn't recommended. 
For $65 we replace the broken connection and get it like new again.

Toshiba Satellite L755 DC Power Jack Repair

This Toshiba L755 notebook came in with a very broken dc jack.  The customer reported tripping over the cord and physically breaking the power plug.  The casing that surrounds the jack inside and out was broken and needed to be glued back in place.  If available you could also replace the bottom casing instead of gluing. 
The L755 is very similar to the L655 but with updated hardware like a Core i3 cpu and more.
The laptop needs to be completely taken apart to access the dc jack.  It uses a cable style power jack that plugs directly into the motherboard.  You could also just replace the tip of the cable jack if the cable is still intact but this requires soldering.
After the jack was replaced and the housing fixed the L755 powers on and charges the battery again.  We do this entire jack replacement service for $65 parts and labor.

Dell Inspiron 11z DC Power Jack Repair

The dell inspiron 11z is a 11" lcd netbook.  The one thing I don't like about this laptop is the lack of hard drive activity light and kinda cheap plastic casing.
This 11z came in with the power plug pushed back inside the laptop.  It uses a cable style dc jack that plugs directly into the motherboard.  It needs to be completely taken apart down the main board to access the jack.
On this 11z the plastic housing that holds the dc jack into place was broken and needed a special glue to hold everything back in place.
The 11z falls under our standard $65 parts and labor rate.  Once put back together the notebook powers on and charges the battery again.

Toshiba L555 DC Power Jack Repair

The toshiba L555 laptop is just the L505 but with a larger 17" screen. It also uses a different power plug than the L505.
The customer reported no power to the laptop and suspected the dc jack. When I initially plugged it in it didn't feel overly loose or broken. I couldn't get it to power on off of AC or battery power.
The L555 notebook needs to be completely taken apart and the motherboard removed to access the dc jack.
It uses a cable style dc jack but unlike many other Toshiba laptops it's soldered directly onto the motherboard vs. being plugged in.
It has four solder points that need to be properly de-soldered and a new jack soldered on. If you don't have the proper skills or tools this is something you shouldn't attempt.
Once replaced the laptop works like new again!

Dell XPS L502X DC Power Jack Repair

This Dell XPS L502X laptop came in with a physically broken dc jack. The customer reported dropping the laptop from a low level onto the power cord area while plugged in. The laptop would still work on AC when plugged in but wouldn't charge the battery. Upon start up a message would appear that the ac adapter type can't be identified but it would still run the laptop.
The L502z notebook needs to be completely taken apart to access the power plug. It uses a cable style dc jack that plugs directly into the motherboard. The cable jack is uses is kind of rare so the total was $105 with parts and labor.
After the laptop was taken apart it was confirmed the jack was physically broken and needed brand new replacement.
Once replaced the laptop powers and charges the battery.

Asus G74S/SX DC Power Jack Repair

This Asus G74 laptop came in with a loose dc jack. You could hold the tip of the ac adapter in just the right angle to get the laptop to power on. We can replace the dc jack for $65 parts and labor on this model.
The G74 is similar to the G73 but with a larger screen. It needs to be completely taken apart to the motherboard to access the power plug. It's also soldered directly onto the motherboard so the proper skills and tools are needed for this model.
When I got down to the motherboard I could see the obvious oxidation of the voltage pin. The G74 uses a six pin, 2.5mm jack that the G73 uses. Like 99% of laptops we de-solder the bad jack and re-solder a new one on for a solid, like new condition.
Once the jack is replaced the laptop powers on and charges the battery again.

Asus G53 DC Power Jack Repair

The Asus G53 laptops are large gaming laptops and are very similar to the G73 series. I see a lot of these G53 and G73 laptops in for repair. We did atleast five of them in the month of March. Most commonly what I see is the missing center pin that breaks off inside the power cord tip.
It can be quite the task to disassemble a G53 or G73 and should only be done if you know what you're doing.
The notebook needs to be completely taken apart and the old power plug de-soldered from the motherboard. It uses a five pin dc jack that comes in 1.65mm and 2.5mm. The 2.5mm center pin is the more common of the two.
Once the power jack is replaced the laptop works like new again!

Toshiba NB505 DC Power Jack Repair

This toshiba NB505 laptop came in with no power. I couldn't wiggle the power cord tip to get it to come on. It wasn't very loose either so I wasn't very hopeful for a successful repair. Once the laptop was taken apart the ground wire had some unsoldered from the dc jack and needed replacement.
The toshiba NB505 uses a cable style dc jack that is soldered onto the motherboard. It needs to be completely taken apart to access the power plug. Soldering is required so don't do this repair without the proper skills and tools.
Once the dc jack was fixed the laptop powers on and charges like new again.

Gateway NV53A DC Power Jack Repair

We keep seeing more gateway NV53a and Acer 5740 series laptops on for plug replacement. The dc jack is usually pushed back inside the laptop and needs to be replaced. The bottom plastic that holds the hinge screws in place is usually broken due the flimsy design Acer has manufactured. Depending on the damage we can sometimes glue the plastic back in place to make is functional.
The NV53a uses a cable style dc jack that plugs directly into the motherboard. Sometimes the plastic housing that holds the cable plug into place is also broken and needs to be glued back together. No matter what the dc jack issue is with your NV53a we can get it up and running for $65 parts and labor.
After the jack is replaced the gateway powers on and charges the battery again.