Wednesday, May 21, 2014

Asus Zenbook UX31A UX32A with Broken DC Jacks

I've been seeing a lot of the Asus Zenbook laptops with broken charging ports.  They are very nice sleek powerful notebooks but the power plug is pretty frail.  The pin you're plugging into is very small and can break if any major tension occurs on the ac adapter cord.
The UX31A and UX32A are ones I can replace the dc jack on for my standard $69 parts and labor rate at http://www.pcrepairhelp.net.  I completely take them apart, de-solder the broken jack and re-solder a new connection on to fix the power connection problem.  They use a seven pin jack that is soldered directly to the main board.
I've included some media below to demonstrate the repair I perform on the zenbooks.  I've also been working on the UX21E, UX31E, UX32VD and more.


Monday, February 18, 2013

Asus U56E Broken DC Jack

This Asus U56E laptop came in with reports of the classic dc jack problem symptoms.  The user can hold the tip of the power cord in just the right way to get the laptop to power on and charge the battery.
It's a pretty new notebook and uses the same power plug as the popular Asus U52F, K53, A53, X54 and a host of others with the same power issues.
You need to take apart the entire laptop to gain access to the motherboard where the jack is soldered on.  This is not an easy job from start to finish so I would highly suggest having a professional who has worked on this model or many Asus laptops to tackle the job.  We perform this service for $65 parts and labor at www.pcrepairhelp.net.
Once torn down to the motherboard the back of the center pin has a hair line crack in it.  This explains why you need to hold it just right to make that connection (you can barely see this in the picture).
It uses a five pin, 2.5mm jack that many Asus notebooks use.
DC Jack broken on the back of the center pin.
Once the dc in connection is replaced it works like new again!

Thursday, November 29, 2012

Gateway NV50A DC Power Jack Repair

This NV50A gateway laptop came in with the classic symptoms of being able to hold the tip of the power cord at just the right angle to get it to charge and power the battery.  This means the dc-in jack isn't making a good connection and needs replacement.
The NV50a is similar to and uses the same power plug as the NV53A and some NV59 notebooks.
It uses a cable style dc jack that plugs directly into the motherboard but you can also buy the dc jack and solder a new one on the reusable cable.
Once torn down to the motherboard the ground wire was disconnected form the jack causing the failure (see picture).
Once the jack was replaced the laptop powers on and charge the battery again!

Thursday, November 15, 2012

Samsung RV520 DC Power Jack Repair

This Samsung RV520 came in with a physically broken power plug.  The customer reported tripping over the power cord and breaking the connection.  As you can see in the picture the circular barrel that was there has been completely ripped out and needs replacement.
We perform the ac plug repair for $65 parts and labor +$20 return shipping if needed.
The RV520 needs to be completely taken apart to the motherboard and requires soldering.  If you don't have a quality iron and skills in soldering I would recommend not trying this on your own. 
The Samsung uses a 7 pin style dc jack that's soldered directly to the motherboard. 
Once replaced, the laptop powers on and works great!

Wednesday, September 26, 2012

Samsung NP700Z5B DC Power Jack Repair

This Samsung NP700Z5B came in with a physically broken power plug.  The customer reported tripping over the cord and the laptop falling from a small table.  The all plastic internal dc jack basically shattered inside the notebook and needs replacement.
Its uses a 7 pin dc jack that is soldered directly to the motherboard.  The NP700 series also needs to be completely  torn down to the main board level and have the board removed properly to perform the repair. 
This model falls under our standard $65 parts and labor rate but this customer needed the $99 same day turn around time.  We were able to overnight the laptop back for about $80 via Fed Ex.
Once the jack was replaced the laptop powers on and did a full battery charge.

Tuesday, September 25, 2012

Dell Inspiron 17R, N7010, P08E DC Power Jack Repair

The Dell Inspiron 17R N7010 is the 17" version of the common N5010 laptops we work on with the power jack problems.  These N5010 is a soldered on dc plug and the N7010 is a cable style dc jack that plugs directly into the motherboard.  We perform the replacement of the damaged power jack for $65 parts and labor.
This N7010 had a physically broken input and needed replacement.  The notebook needs to be completely taken apart to the motherboard to access and replace the broken plug.  It's held in by a plastic housing built into the bottom casing of the laptop and also held in by a single screw.  Once replaced, the laptop powers and on and has a brand new internal dc connection.

Wednesday, May 16, 2012

Asus X53U Broken DC Jack

This Asus X53U came in with a physically broken power plug.  The notebook also had some cosmetic damage due to the fall near the jack area.  It uses a cable style dc jack that plugs directly into the motherboard.  The chassis on this model is very similar to the Acer 5740 and gateway NV53a laptops that are also notorious for needed a dc jack repair.
The X53U needs to be completely taken apart to the motherboard level to access the dc jack.  Once replaced the laptop charges the battery and powers on properly.

Tuesday, May 1, 2012

HP NX 7400 DC Power Jack Repair

HP NX7400 DC Jack Repair
This HP NX7400 came in with a physically broken power plug.  The circular barrel was completely missing and needs replacement.  This is a not an easy solder job and I would highly recommend going with a professional that has worked on this model and is familiar with what it needs soldering wise.
It uses a seven pin jack that many dell laptops (N5010, E5510) use.  The location of the jack makes it difficult to de-solder and doesn't have much room for error.
After the replacement the notebook charges the battery and powers on again.

Sony Vaio VGN-CS118E DC Power Jack Repair

SONY VGN-CS118E DC Jack Repair
This sony VGN-CS118E laptop came in with a broken power plug.  On most Sony notebooks the small plastic circular barrel is missing and the two ground wires are exposed.  This means the dc jack will need to be replaced. 
The CS118E needs to be almost completely taken apart to access the dc jack.  It uses a cable style connection with a dc jack soldered on the end.  We just de-solder the old broken tip and re-use the cable.  This is a very effective way to do it and let's us repair the jack for $65 instead of $85+.
If soldering isn't an option you could replace the entire cable style jack.  Once the jack is replaced the laptop is working like new again!

Monday, April 30, 2012

Gateway NV59 with a Broken DC Jack

Gateway NV59 dc jack repair
The gateway NV Series laptops are very common ones we see in our shop.  Now that gateway is owned by Acer they use the problematic six pin, 1.65mm dc jack Acer has been using for years.  The center voltage pin is very small and any hard use or slight stress can cause the jack to physically break like the picture shows.
The NV59 needs to be completely taken apart to the motherboard to access the dc plug.  It needs to be properly de-soldered and a new power jack installed.  If you don't have a good soldering iron this repair isn't recommended. 
For $65 we replace the broken connection and get it like new again.

Tuesday, April 24, 2012

Toshiba Satellite L755 DC Power Jack Repair

This Toshiba L755 notebook came in with a very broken dc jack.  The customer reported tripping over the cord and physically breaking the power plug.  The casing that surrounds the jack inside and out was broken and needed to be glued back in place.  If available you could also replace the bottom casing instead of gluing. 
The L755 is very similar to the L655 but with updated hardware like a Core i3 cpu and more.
The laptop needs to be completely taken apart to access the dc jack.  It uses a cable style power jack that plugs directly into the motherboard.  You could also just replace the tip of the cable jack if the cable is still intact but this requires soldering.
After the jack was replaced and the housing fixed the L755 powers on and charges the battery again.  We do this entire jack replacement service for $65 parts and labor.

Monday, April 23, 2012

Dell Inspiron 11z DC Power Jack Repair

The dell inspiron 11z is a 11" lcd netbook.  The one thing I don't like about this laptop is the lack of hard drive activity light and kinda cheap plastic casing.
This 11z came in with the power plug pushed back inside the laptop.  It uses a cable style dc jack that plugs directly into the motherboard.  It needs to be completely taken apart down the main board to access the jack.
On this 11z the plastic housing that holds the dc jack into place was broken and needed a special glue to hold everything back in place.
The 11z falls under our standard $65 parts and labor rate.  Once put back together the notebook powers on and charges the battery again.

Thursday, April 19, 2012

Toshiba L555 DC Power Jack Repair


The toshiba L555 laptop is just the L505 but with a larger 17" screen. It also uses a different power plug than the L505.
The customer reported no power to the laptop and suspected the dc jack. When I initially plugged it in it didn't feel overly loose or broken. I couldn't get it to power on off of AC or battery power.
The L555 notebook needs to be completely taken apart and the motherboard removed to access the dc jack.
It uses a cable style dc jack but unlike many other Toshiba laptops it's soldered directly onto the motherboard vs. being plugged in.
It has four solder points that need to be properly de-soldered and a new jack soldered on. If you don't have the proper skills or tools this is something you shouldn't attempt.
Once replaced the laptop works like new again!

Dell XPS L502X DC Power Jack Repair


This Dell XPS L502X laptop came in with a physically broken dc jack. The customer reported dropping the laptop from a low level onto the power cord area while plugged in. The laptop would still work on AC when plugged in but wouldn't charge the battery. Upon start up a message would appear that the ac adapter type can't be identified but it would still run the laptop.
The L502z notebook needs to be completely taken apart to access the power plug. It uses a cable style dc jack that plugs directly into the motherboard. The cable jack is uses is kind of rare so the total was $105 with parts and labor.
After the laptop was taken apart it was confirmed the jack was physically broken and needed brand new replacement.
Once replaced the laptop powers and charges the battery.

Wednesday, April 4, 2012

Asus G74S/SX DC Power Jack Repair


This Asus G74 laptop came in with a loose dc jack. You could hold the tip of the ac adapter in just the right angle to get the laptop to power on. We can replace the dc jack for $65 parts and labor on this model.
The G74 is similar to the G73 but with a larger screen. It needs to be completely taken apart to the motherboard to access the power plug. It's also soldered directly onto the motherboard so the proper skills and tools are needed for this model.
When I got down to the motherboard I could see the obvious oxidation of the voltage pin. The G74 uses a six pin, 2.5mm jack that the G73 uses. Like 99% of laptops we de-solder the bad jack and re-solder a new one on for a solid, like new condition.
Once the jack is replaced the laptop powers on and charges the battery again.

Tuesday, April 3, 2012

Asus G53 DC Power Jack Repair


The Asus G53 laptops are large gaming laptops and are very similar to the G73 series. I see a lot of these G53 and G73 laptops in for repair. We did atleast five of them in the month of March. Most commonly what I see is the missing center pin that breaks off inside the power cord tip.
It can be quite the task to disassemble a G53 or G73 and should only be done if you know what you're doing.
The notebook needs to be completely taken apart and the old power plug de-soldered from the motherboard. It uses a five pin dc jack that comes in 1.65mm and 2.5mm. The 2.5mm center pin is the more common of the two.
Once the power jack is replaced the laptop works like new again!

Toshiba NB505 DC Power Jack Repair


This toshiba NB505 laptop came in with no power. I couldn't wiggle the power cord tip to get it to come on. It wasn't very loose either so I wasn't very hopeful for a successful repair. Once the laptop was taken apart the ground wire had some unsoldered from the dc jack and needed replacement.
The toshiba NB505 uses a cable style dc jack that is soldered onto the motherboard. It needs to be completely taken apart to access the power plug. Soldering is required so don't do this repair without the proper skills and tools.
Once the dc jack was fixed the laptop powers on and charges like new again.

Monday, April 2, 2012

Gateway NV53A DC Power Jack Repair


We keep seeing more gateway NV53a and Acer 5740 series laptops on for plug replacement. The dc jack is usually pushed back inside the laptop and needs to be replaced. The bottom plastic that holds the hinge screws in place is usually broken due the flimsy design Acer has manufactured. Depending on the damage we can sometimes glue the plastic back in place to make is functional.
The NV53a uses a cable style dc jack that plugs directly into the motherboard. Sometimes the plastic housing that holds the cable plug into place is also broken and needs to be glued back together. No matter what the dc jack issue is with your NV53a we can get it up and running for $65 parts and labor.
After the jack is replaced the gateway powers on and charges the battery again.

Tuesday, March 27, 2012

Asus G73S/J/SW/JW DC Power Jack Repair


I keep seeing more and more of the Asus G53/73 series laptops in for jack repair. The two most common symptoms are a loose connection where you plug in the power cord. I can hold the tip of the ac adapter at just the angle to get the notebook to charge and power on. The other symptom is the missing center pin from the power plug itself. If your Asus laptop has any of these symptoms we can replace the power jack for $65 parts and labor.
The laptop needs to be completely taken apart to access the dc jack and is soldered on by six points on this 2.5mm input. It's soldered directly to the main board so the proper tools and skills are needed for this repair.
Once we replaced the loose connection the laptop powers on and charges like new again.

Thursday, March 1, 2012

Dell Inspiron N5110 DC Power Jack Repair


The Dell Inspiron N5110 is much like the N5010 and M5010 laptops. The difference is the N5110 has a Core i7 cpu and much higher voltage demands. They both use the same 7 pin, circular barrel power plug dell and hp use.
The N5110 notebook needs to be completely taken apart to access the dc jack. It's also soldered directly to the motherboard so proper soldering skills and tools will be needed.
In most N series power jack failures I see the circular barrel of the plug break and or fall out of the laptop. What's left is the shiny copper pieces that when plugged in feels very loose when it should be very snug.
We do the jack replacement for our standard $65 parts and labor rate. Once the input connection is fixed the laptop powers on properly again.