Wednesday, September 26, 2012

Samsung NP700Z5B DC Power Jack Repair

This Samsung NP700Z5B came in with a physically broken power plug.  The customer reported tripping over the cord and the laptop falling from a small table.  The all plastic internal dc jack basically shattered inside the notebook and needs replacement.
Its uses a 7 pin dc jack that is soldered directly to the motherboard.  The NP700 series also needs to be completely  torn down to the main board level and have the board removed properly to perform the repair. 
This model falls under our standard $65 parts and labor rate but this customer needed the $99 same day turn around time.  We were able to overnight the laptop back for about $80 via Fed Ex.
Once the jack was replaced the laptop powers on and did a full battery charge.

Tuesday, September 25, 2012

Dell Inspiron 17R, N7010, P08E DC Power Jack Repair

The Dell Inspiron 17R N7010 is the 17" version of the common N5010 laptops we work on with the power jack problems.  These N5010 is a soldered on dc plug and the N7010 is a cable style dc jack that plugs directly into the motherboard.  We perform the replacement of the damaged power jack for $65 parts and labor.
This N7010 had a physically broken input and needed replacement.  The notebook needs to be completely taken apart to the motherboard to access and replace the broken plug.  It's held in by a plastic housing built into the bottom casing of the laptop and also held in by a single screw.  Once replaced, the laptop powers and on and has a brand new internal dc connection.